🧭 Word Journeys — Support

Last updated: February 21, 2026

Need help? Check the FAQ below or contact us directly at djtaylor333@gmail.com

Frequently Asked Questions

Q: Levels won't load or I see a blank screen

A: Go to Settings → Apps → Word Journeys → Clear Data, then reopen the app. This forces the word database to rebuild. This issue was resolved in v1.3.0.

Q: How do lives work?

A: You start with 10 lives. Each failed level costs 1 life. Lives regenerate over time (1 life every 30 minutes, up to 10). You can also trade 1,000 coins or 3 diamonds for 1 life, or earn bonus lives by completing levels without hints.

Q: How do I use items during a level?

A: The items bar appears below the word grid during gameplay. If you own items (purchased from the Store), they're free to use and show a ×N count. Otherwise, items cost coins to use directly: Add a Guess (200 coins), Remove a Letter (150 coins), Definition (300 coins).

Q: What are the difficulty levels?

A: Easy = 4-letter words (6 guesses), Regular = 5-letter words (6 guesses), Hard = 6-letter words (6 guesses). Each difficulty has its own level progression.

Q: How do I earn coins and diamonds?

A: Coins are earned by completing levels. Harder levels and faster completions earn more coins. Diamonds can be purchased from the Store or earned through special achievements.

Q: Can I replay completed levels?

A: Yes! Tap any completed level on the Level Select screen. Replays don't cost lives and don't award additional rewards.

Q: How do I change settings?

A: Tap the ⚙️ settings icon on the home screen. You can adjust music/sound volumes, toggle dark mode, enable high contrast tiles, and manage notifications.

Contact Us

📧 Email: djtaylor333@gmail.com

🐛 Report bugs: GitHub Issues

📋 Source: github.com/djtaylor333/word-journey

Links

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